Privacy policy
Privacy Policy
At KoalaCloth, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you make a purchase or create an account. We also collect information automatically through cookies and similar technologies, including your IP address, browser type, pages visited, and time spent on our website.
How We Use Your Information
We use your information to: (1) process and fulfill your orders, (2) communicate with you about your purchases and our services, (3) provide customer support, (4) improve our website and services, (5) send marketing communications (with your consent), and (6) comply with legal obligations.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Third-Party Services
We may share your information with third parties who assist us in operating our website and conducting business, such as payment processors, shipping providers, and analytics services. These third parties are obligated to keep your information confidential and use it only for purposes necessary to provide services to us.
Your Rights
You have the right to access, correct, or delete your personal data. You can also opt out of marketing communications at any time. To exercise these rights, contact us at koalacloth.contact@gmail.com.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.